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Terms and Conditions
 

These Terms and Conditions apply to your use of our website, the supply of our products and services, and our general dealings with you.

By using our website or booking services, you agree to these Terms and Conditions. By proceeding with a booking, you confirm you have read, understood, and agreed to be bound by them. These Terms and Conditions may change over time, and you agree to be bound by the terms current at the time of booking.

Refund/Cancellation Policy
All purchases are non-refundable. If you have a payment plan, you must complete payments as agreed. You may place your coaching package on hold for up to one month. If you cancel without completing your sessions after this hold period, you forfeit the remaining sessions and remain liable for outstanding payments.

Fees
Current fees are displayed on the relevant programme page and include VAT unless otherwise stated.

  • EU VAT is charged at 20% for EU/UK customers unless you provide a valid VAT number.

  • Non-EU customers are not charged EU VAT.

Fees/packages may change, but we honor the rate agreed at the start of services. For continuation beyond the initial package, new rates may apply.

Delivery Policy
Online products are accessible within 24 hours of payment. Physical products are delivered within 1-10 working days. Coaching services are provided as agreed at booking.

Confidentiality
All personal information shared during coaching is confidential and will not be used for our benefit or disclosed to third parties without your permission.

Privacy Policy
We ensure all data collected through the From Divorce To Destiny website is stored securely. We take all reasonable steps to protect your personal information, though we cannot guarantee complete security. By using our site, you consent to our data practices, including transfer and processing of your personal data.

We do not store credit card details nor share customer data with third parties.

Cookies
We use cookies to track your interactions on our website, improving your experience. You may refuse cookies through your browser settings, but this may limit website functionality.

Data Handling with Chatbot Services
Our chatbot does not store any personal data on OpenAI’s servers. Your information is processed in real-time only and not retained afterward, ensuring your privacy.

Changes to Terms and Conditions
We may modify these Terms and Conditions and/or our Privacy Policy at our discretion. Updated versions will be posted on this page.

Contact Us
For questions about our Terms and Conditions or Privacy Policy, email us at Service@HealingFromDivorce.org

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